A-3A-3, Megan Avenue 1, No.189, Jalan Tun Razak, 50400 Kuala Lumpur. +603 2732 9355

Cookies Policy

At Gofay Airways, we strive to enhance your experience during your trip and using this Website. In general, we use cookies to manage the Website and improve your overall site experience. These technologies are either used by us directly, or by our business partners, including third-party service providers and advertisers we work with.

Here are cookies sets out the basis and terms upon which Gofay Airways uses cookies.

What’s a cookie?

A cookie is a small amount of data that's placed in the browser of your computer or on your mobile device. So-called “first-party cookies” (not as much fun as they sound) are cookies served by the entity operating the domain through which the cookie is served. Gofaytravel.com own cookies are therefore “first-party cookies." In case we allow others to service cookies through the Gofay Airways websites, these cookies are so-called “third-party cookies."

In addition, there's a difference between session cookies and permanent cookies. Session cookies only exist until you close your browser. Permanent cookies have a longer lifespan and aren't automatically deleted when you close your browser. We strive to serve cookies or allow the serving of cookies with a maximum lifespan of 5 years. Only in exceptional circumstances, like for security purposes and where absolutely necessary, will a cookie have a longer lifespan than that.

In addition, other tracking technologies are used which are similar to cookies. These can include web beacons (also known as pixel tags, web bugs, or gifs), tracking URLs, or software development kits (SDKs). A web beacon is a tiny graphic image of just one pixel that can be delivered to your computer as part of a web page request in an app, in an advertisement, or in an HTML email message. Pixels can be used to retrieve info from your device, like your device type or operating system, IP address, and time of visit. They're also used to serve and read cookies in your browser. Tracking URLs are used to understand from what referring website the Gofaytravel.com websites or apps are used. SDKs are small pieces of code included in apps that function like cookies and web beacons. All these technologies together are referred to in this Cookie Statement as “cookies."

What types of cookies do we use?

We use four types of cookies, namely "Strictly necessary cookies", "Essential cookies," "Analytics cookies", and "Advertising cookies". Further information on these cookies is set out in the table below:

Strictly necessary cookies: These cookies allow us to manage this Website and ensure it functions properly. They are essential to help you navigate around this Website and provide you with an improved surfing experience.

If these cookies are disabled, we will not be in a position to offer you our services.

We also use these cookies for fraud detection and prevention purposes. Further, thanks to these cookies, you do not need to log in repeatedly to access different pages once you have logged into this Website.

Analytics cookies: We use analytics cookies including Google Analytics and other analytics tools to gather anonymous statistical information for:

  • assessing how our visitors use this Website;
  • understanding the demographic and location of our visitors;
  • evaluating how our new products are being received by users assessing the popularity of our marketing campaign;
  • enhancing this Website content and service by customising this Website for you. Based on the anonymous data collected, these analytics tools will generate trend analysis and compile reports to attain the abovementioned purposes.

Advertising cookies: Advertising cookies enable us to limit the number of times you see the same ad and to ensure that the ad content is relevant to your interests. These cookies, together with an identifier linked to your IP address, can track your activity across various websites and thus display ads in accordance to your preference.

Why do we use cookies?

We are committed to providing you with a safe, efficient and customised service. To reach this goal, we use cookies to:

• ensure the efficient functioning of this Website;
• evaluate how this Website is accessed and used;
• analyse what destinations are popular among visitors;
• determine your eligibility for campaigns and promotions;
• recommend the places that match your interests; and
• improve the content of this Website and enhance user's experience.

We will ensure that cookies will not be used for any purpose other than those described here.

Consent to cookies

In most cases we will need your consent in order to use cookies on this Website. The exception is where the cookies are strictly necessary in order for us to provide you with a service you have requested, or essential to the inherent functionality of the Website.

Upon your first visit to our Website, you will see a notification banner at the top of the page notifying you about our use of cookies. By continuing to use this Website without changing your settings, you agree to receive all cookies and other data tracking tools. On the other hand, if you do not wish to accept the use of these cookies, you can modify your cookie setting at any time. You can accept or decline our use of cookies at any time by managing and/or disabling all or some of the cookies from your browser settings. However, by doing so, you may not be able to enjoy the full functionality of this Website.

Cookies settings can normally be found in the preference or settings menu from your browser, for example:

• Chrome: Settings -- Advanced -- Content Settings -- Cookies
• Safari: Preferences -- Privacy -- Cookies and website data
• Firefox: Preferences -- Privacy -- History
• Internet Explorer: Internet Options -- Privacy
• Opera: Settings -- Privacy & security – Cookies